Policies
Please review our studio policies before booking your appointment.
On This Page
Deposits
Deposits are required for all appointments and are due at the time of booking through our online system. The deposit amount varies by service and is clearly listed on the booking page.
Deposits are non-refundable in the event of a no-show or late cancellation (within 24 hours of your appointment).
Cancellations & Rescheduling
- Cancellations must be made at least 24 hours before your scheduled appointment.
- Cancellations made with less than 24 hours notice will forfeit the deposit.
- Rescheduling with 24+ hours notice is always welcome — your deposit transfers.
- No-shows will forfeit the deposit and may be required to prepay future services in full.
Late Arrival Policy
Please arrive on time for your appointment. If you are more than 10 minutes late, your appointment may need to be rescheduled and your deposit may be forfeited.
If you anticipate being late, please call or text us as soon as possible at (619) 361-1441.
Payments
We accept all major credit/debit cards. We also offer flexible payment plans through:
- Klarna — Pay in 4 interest-free installments
- Afterpay — Pay over time, interest-free
- Affirm — Monthly payment options available
Cash payments are accepted in studio. Gratuity is always appreciated and can be added at checkout.
Health & Safety
Your safety is our priority. Please inform us of any of the following before your appointment:
- Skin conditions, sensitivities, or allergies
- Recent use of retinol, AHAs, BHAs, or Accutane (waxing contraindicated)
- Pregnancy
- Recent cosmetic procedures or surgeries
- Active skin infections, open wounds, or sunburn in the treatment area
Aftercare Guidelines
For best results after waxing:
- Avoid sun exposure and tanning beds for 24–48 hours
- Skip hot baths, saunas, and intense exercise for 24 hours
- Do not apply fragranced lotions or products to waxed areas for 24 hours
- Exfoliate gently starting 48 hours post-wax to prevent ingrown hairs
For facials and skin treatments, specific aftercare instructions will be provided at your appointment.
Questions?
If you have any questions about our policies, please don't hesitate to reach out: